Maintenance triage, contractor booking, and tenancy FAQs answered out of hours. Works with your existing CRM. No migration.
University of Manchester · Accelerate Me participant
Good morning. Since you last checked at 18:42 yesterday I handled 47 conversations. 1 went to your inbox at 22:14 — Priya Singh, damp report at 19 Saxon Rd, still waiting on you. The other 46: 6 contractor bookings, 14 FAQ answers, 26 quick resolutions. All without input.
Every tenant message answered. Every contractor coordinated. Every interaction logged. Your team walks in to find it handled.
What it does
Who handles what
Maintenance triage, contractor bookings, tenant FAQs. The agent runs them. Anything else, your on-call gets the message thread. You decide what's worth your time.
Situations
Friday, 11pm
A tenant WhatsApps at 23:47. The agent triages Cat 1, calls three contractors in parallel, books the first to confirm for 09:00, and notifies the tenant. You see a resolved ticket on Saturday morning.
2 min
Time to resolution
3
Contractors contacted
Zero
Calls to you
Monday, 8am
47 messages over two days, every one triaged, categorised, and either resolved or queued with full context before your team walks in. Average time-to-respond: under 15 minutes.
Boiler not heating — Flat 3
Leaking tap, kitchen
Entry fob not working
When does my tenancy renew?
Neighbour noise complaint
Damp patch in bedroom ceiling
Avg. response: under 15 minutes
Six weeks on
A tenant alleges your agency failed to respond to repeated repair requests. Every contact, response time, and contractor booking is in the audit trail. Evidence pack ready in minutes, instead of days spent reconstructing WhatsApp threads and phone notes.
The hiring gap
Over half of UK letting agencies get fewer than five qualified applicants per vacancy. You can't hire your way out of it. LetManagr takes the out-of-hours routine load off the team you have, so they can focus on the work that actually needs them.
Over half of UK agencies received fewer than 5 qualified applicants per vacancy in 2025.
Source: Reapit, 2025 industry data
WhatsApp · Sarah Mitchell
Pressure 0.3 bar · kettling pattern
Voice call · 4.2s · ETA 09:00 tomorrow
WhatsApp · delivered · read 23:51
Audit trail
Section 21 is gone. Every tenant repair request, response time, and escalation is now potential evidence in an ombudsman complaint or council enforcement action. LetManagr logs every interaction automatically. When the hearing comes, the evidence pack is ready in minutes, not days spent reconstructing WhatsApp threads and phone notes.
Tamper-evident
Every event is locked once written. Change a single entry and every record that follows invalidates. The chain holds or it breaks, nothing in between.
Timestamped to the second
Every event is logged at write time. Response times, delays, and escalations are all part of the record.
Evidence pack in minutes
Export a full PDF bundle for the Property Ombudsman, a solicitor, or a council enforcement team.
Ready to take the out-of-hours load off your team?
Founding cohort · First 25 agencies · Locked pricing for 24 months.
Founding cohort
Your rate is set at signup and doesn't move for 24 months. No surprises, no market-rate adjustments.
You tell us what to build next. If it fits v1 scope, it ships next.
Publicly credited on the launch page, with your permission.
No support tickets. The people building it answer your calls during pilot.
FAQ
Reapit at launch. Alto and Street follow in v2. LetManagr sits on top of your existing system — it doesn't replace it. Reapit stays the system of record for tenancy data. LetManagr handles tenant interactions. No migration, no disruption. All your data exports in standard formats if you ever want to stop.
Emergencies always escalate to a human on-call. Ambiguous cases get flagged rather than guessed at. The system is designed for the 47 routine contacts your team shouldn't need to handle, not to replace judgement on the one that needs a person. Every decision is logged, so you can see exactly what happened.
Stored on AWS London infrastructure, UK data residency, encrypted at rest and in transit. Full GDPR compliance. A data processing agreement is available before you sign anything.
Founding cohort agencies get founder-led onboarding. Target under two weeks from kickoff to live for v1.
Pricing is covered on the discovery call, not published publicly during validation. Founding cohort agencies get locked launch pricing for 24 months from go-live.
Founding cohort pilots begin Q3 2026, subject to funding close. Apply now to hold your place and lock pricing.
Tenants see fast, helpful responses that come from your agency, not from LetManagr. The assistant identifies itself as AI if directly asked. Genuine emergencies escalate to a human on-call. Landlords who want control can opt their properties in individually.
Section 21 abolition took effect 1 May 2026. Every tenant repair request, response time, and escalation is now potential evidence in an ombudsman complaint or council enforcement action — with personal liability for agents. LetManagr logs every interaction automatically, tamper-evident and timestamped. When a complaint arrives, the evidence pack is ready in minutes.
Founding cohort — first 25 agencies
No commitment to apply. Sign up to hold your place and lock your pricing. A 30-minute discovery call with the founders is available if you want one — opt in on the form.
First 25 agencies. Places reviewed before confirmation. Discounted, not free.
